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Megabus has shut down its operations in Texas, effective Aug. 16, according to a notice on the company’s website.
Routes connecting Dallas, Austin, San Antonio, and Houston were discontinued, according to the notice. Customers with tickets for these services have been informed, and refunds are underway.
The express bus service expanded into Texas in 2012, bringing its signature double-decker coaches — equipped with Wi-Fi and power outlets — that departed in Dallas from a downtown parking lot. But the pandemic hit it and its parent company hard.
Megabus is a subsidiary of Coach USA, which filed for Chapter 11 bankruptcy in June and this month received permission from the court for the sale of some of its assets, according to news releases on its website.
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New Jersey-based Coach USA said on its website that its operations were significantly impacted during the COVID-19 pandemic and demand remains below pre-pandemic levels.
Routes connecting New York, Baltimore, Philadelphia and Washington, D.C., will now be operated by Peter Pan Bus Lines as part of an expanded partnership, according to the release.
Megabus said passengers who booked travel on or before Aug. 15, will receive an email with instructions on how to reschedule their trips with Peter Pan.
Additionally, routes linking New York, State College, Harrisburg, King of Prussia, and Pittsburgh started transitioning to Fullington Trailways on Aug. 16.
Passengers who booked by Aug. 15, will be contacted via email with guidance on how to reschedule, according to the company.
The company’s notice said routes between Atlanta, Charlotte, Durham, Richmond and Washington, D.C., were also discontinued as of Aug. 16. Customers affected by the changes, have been already notified, and refunds have been processed.
All other routes in the United States and Canada will continue to operate as usual.
The 18-year-old company serves over 500 different cities and universities campuses across the United States and Canada.